Dubai Electricity and Water Authority (DEWA) has signed a Memorandum of Understanding (MoU) with Dell Technologies to explore advanced digital technologies aimed at improving cybersecurity, strengthening smart grid resilience and expanding the use of artificial intelligence (AI) across its operations.
The partnership will focus on modernising Dubai’s electricity and water infrastructure through innovative solutions, including edge computing, AI-powered systems and advanced data management technologies.
The initiative is expected to support greater operational efficiency, improve business continuity and enhance the reliability of essential utility services across the emirate.
DEWA Advances Dubai’s Smart Infrastructure Strategy
Saeed Mohammed Al Tayer, Managing Director and CEO of DEWA, said the collaboration supports Dubai’s ambition to become a global leader in intelligent and sustainable infrastructure.
He emphasised DEWA’s commitment to working with leading international technology companies to develop advanced solutions that enhance cybersecurity, strengthen digital resilience and accelerate smart grid modernisation.
Al Tayer also highlighted the importance of adopting artificial intelligence and data-driven technologies to improve operational performance and support the delivery of reliable electricity and water services.
The agreement was signed by Hussain Lootah, Executive Vice President of Transmission Power at DEWA, and Walid Yehia, Managing Director for the South Gulf at Dell Technologies.
Partnership to Enhance Smart Grid Reliability and Cybersecurity
Under the agreement, DEWA and Dell Technologies will evaluate new technological solutions and potential pilot projects designed to upgrade smart grids, electricity substations and network operations.
The proposed initiatives will focus on strengthening system reliability, improving monitoring and control capabilities, and accelerating recovery from operational disruptions.
Both organisations will also explore reference designs that can support infrastructure modernisation while maintaining compatibility with DEWA’s existing systems.
Cybersecurity will remain a central priority, with the collaboration examining ways to strengthen protection across digital infrastructure and operational technology environments.
The partnership is also intended to support DEWA’s business continuity objectives by identifying technologies that improve infrastructure resilience and minimise service interruptions.
AI and Edge Computing to Support Utility Operations
DEWA and Dell Technologies will assess the potential use of edge computing solutions across remote facilities and field operations.
These technologies could enable faster data processing closer to operational equipment, helping improve monitoring, decision-making and response times.
The proposed solutions will be supported by secure digital infrastructure and centralised management capabilities to ensure efficient oversight across multiple locations.
Artificial intelligence and advanced data management technologies will also form part of the collaboration, with both organisations exploring their potential to improve network performance, operational efficiency and infrastructure management.
Walid Yehia said future-ready infrastructure requires a strong digital foundation built around security, intelligence and resilience.
He highlighted the importance of developing advanced technology systems capable of supporting evolving operational requirements and future innovations.
Supporting Dubai’s Sustainable and Digital Transformation
The agreement reflects DEWA’s continued efforts to integrate emerging technologies into its electricity and water networks as Dubai advances its digital transformation agenda.
By exploring AI, cybersecurity improvements, edge computing and smart grid solutions, the authority aims to strengthen its operational capabilities while maintaining reliable utility services.
The partnership with Dell Technologies is also expected to support Dubai’s broader objectives of building intelligent, efficient and sustainable infrastructure.
Through the proposed technology assessments and pilot projects, DEWA and Dell Technologies will examine opportunities to improve digital resilience, modernise utility operations and prepare critical infrastructure for future technological developments.
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