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e& UAE, the leading telecom operator under the global technology group e&, has announced a strategic partnership with Huawei to integrate advanced artificial intelligence (AI) capabilities into its newly commercialised 5G-Advanced core network. The collaboration aims to enhance network intelligence, efficiency, and customer experience—solidifying the UAE’s position as a global leader in next-generation telecommunications.
The partnership will utilise Huawei’s latest 5G-Advanced Core solutions, including the Network Data Analytics Function (NWDAF), Management Data Analytics Function (MDAF), and Multi-Modal Communication Function (MCF) for New Calling. Together, these technologies will enable e& UAE to deliver smarter, faster, and more responsive services while maintaining strong privacy and user consent controls.
Pioneering AI-Driven Network Intelligence
The rollout of AI into e& UAE’s 5G-Advanced network marks a major step forward in the company’s innovation roadmap. With the adoption of Huawei’s NWDAF, the telecom operator will gain a “central intelligence system” capable of analysing vast amounts of real-time network data.
Acting as the “brain” of the intelligent core, NWDAF applies AI and analytics to predict and resolve network issues before they affect users, optimise resource utilisation, and automate complex operational processes. The result is greater efficiency, reliability, and performance across the entire network infrastructure.
“Integrating AI into the core of our 5G-Advanced network will redefine what’s possible in connectivity and service quality,” said Khaled Al Suwaidi, Senior Vice President of Core Networks and Platforms at e& UAE. “By leveraging the latest advancements in AI, we’re creating a network that’s not just smart—but self-optimising, adaptive, and customer-centric.”
Transforming Communication with “New Calling”
One of the most innovative outcomes of the collaboration is the introduction of Huawei’s Multi-Modal Communication Function (MCF), which supports New Calling services. Moving beyond traditional voice and video, New Calling introduces real-time translation, interactive screen sharing, and dynamic content delivery—all within the call interface itself.
By leveraging the IMS Data Channel, this feature turns ordinary calls into interactive experiences. For example, users could view shared documents, collaborate visually, or communicate across languages seamlessly in real time. The integration of AI makes these interactions more intuitive and personalised, bridging communication gaps in both personal and professional settings.
This development positions e& UAE among the first telecom operators in the region to enable AI-enhanced calling features, reflecting the company’s commitment to delivering next-generation user experiences.
Smarter Operations Through Predictive Intelligence
While NWDAF focuses on real-time network data, Huawei’s Management Data Analytics Function (MDAF) adds another layer of operational intelligence. It uses AI to analyse management-related data such as alarms, logs, and performance reports—helping e& UAE predict potential failures, automate maintenance tasks, and plan network upgrades more effectively.
Together, NWDAF and MDAF create a self-learning and self-healing ecosystem, where the network continuously monitors itself, adapts to changes, and optimises performance without manual intervention. This level of automation represents a significant leap toward the concept of an autonomous 5G network, capable of ensuring near-zero downtime and consistent service quality.
Strengthening the UAE’s 5G Leadership
The integration of AI into 5G-Advanced core systems underscores the UAE’s broader ambition to be at the forefront of digital transformation. For e& UAE, it reinforces its role as a technology leader and key enabler of the nation’s digital economy.
By partnering with Huawei, e& UAE is not only advancing telecom infrastructure but also creating a foundation for emerging technologies such as extended reality (XR), smart city systems, and industrial automation—areas that will heavily rely on the intelligence and speed of 5G-Advanced networks.
“Through this partnership, we are paving the way for a new era of telecommunications,” added Al Suwaidi. “The combination of 5G-Advanced and AI allows us to unlock new levels of efficiency, innovation, and value for our customers and the wider digital ecosystem.”
A Future-Proof Network for the UAE
With this collaboration, e& UAE takes a major step toward building a future-proof, AI-driven network designed to serve the UAE’s rapidly expanding digital landscape. The company plans to continue developing advanced capabilities in data analytics, network automation, and intelligent service delivery—all while maintaining transparency, privacy, and user trust.
As the world moves toward 6G and beyond, the e&–Huawei alliance showcases how AI integration in telecom infrastructure can redefine the way people and businesses connect, communicate, and collaborate.
